Frequently Asked Questions
Have questions? We’ve got answers. If you still need help, feel free to reach out at tradixity@gmail.com.
What is Tradixity and what do you offer?
+Tradixity provides premium trading education—eBooks, online courses, real-time market analysis, and expert insights—to help you master financial markets and achieve consistent profitability.
How do I access my purchased eBook or course?
+Immediately after purchase you’ll receive a confirmation email with your download link or login credentials. If you don’t see it, please check your spam folder or email us at tradixity@gmail.com.
Do you offer refunds?
+All digital product sales are final. Because materials are delivered instantly and can be downloaded or copied, we do not provide refunds once your order is completed.
Will I get lifetime access to the materials?
+Yes! Unless otherwise specified, every purchase includes lifetime access to your eBooks and course content, including all future updates.
Are there any prerequisites or prior experience needed?
+Our offerings span beginner to advanced levels. Beginners can start with foundational eBooks, while experienced traders can dive into specialized strategies and AI-powered indicators.
How do I get technical support if I encounter issues?
+For download errors, login issues, or any other technical challenge, please email tradixity@gmail.com. We aim to reply within 24–48 business hours.